Travel Security Workshops

Visitor Surety Meaning:

• The providing of a safe and secure environment for visitors and for those who work in its visitor industry
• Protection of tourism sites and infrastructure
• Perceptions, including how these perceptions impact its reputation
• The Protection of the economy vis-à-vis its tourism industry

Tourism Security Workshops

Tourism and security professionals will explore innovative research and methodologies dealing with protecting a locale’s visitors, economy and reputation.  This workshop  aims at showing tourism officials and law enforcement officers how they can take an active role not only in protecting their industry and locale but how they can transform security into a money making tool.

These workshops are meant to develop tourism safety and security models not only in parts of the world where tourists and locals have become victims of violence and terrorism, but also as a form of inoculation against acts of violence against the tourism industry. They are  meant as a forum which explore ways that tourism can lead to better understanding between peoples and lead the world one step closer on the path to peace. 

Part 1. Understanding tourism, tourism security and tourism surety:

Looking at the role of attractions, staff, publicity and secondary industries and how they interact with tourism security.

Objectives:

  • to understand the overall tourism security picture
  • learn to use tourism jargon and communication methods
  • appreciate the role of security and security fears within the industry

Part 2.  Event Risk and Crisis Management:  The goal of this section is to emphasize major event risk and crisis management.  What special needs do event goers have and what special challenges do event participators produce?  

Objectives:

  • to understand how to lessen potential risks
  • to distinguish between acts of terrorism, crime and political demonstrations
  • to develop plans prior to an event and crisis management plans should there be a negative incident

Part 3. Tourism crimes and tourism terrorism: 

This section will explore which are the major tourism crimes and what is the relationship between tourism and terrorism.  It teaches the student how to prepare for these issues and how to develop effective counter strategies

Objectives:

  • to understand the various classifications of tourism crimes and what are the effective counter measures
  • to understand the why terrorists target tourism centers and how to predict possible terrorist situations
  • How to understand the differences between random acts of crime and industry inspired fraud.

Part 4. Events and Trafficking: 

This section will examine the relationship between micro and macro tourism events and drug and human trafficking.  The unit will address the lowering of inhibition issues, the use of drug money for political purposes and the growing phenomenon known as the “new slavery”

Objectives:

  • to understand the various forms of trafficking in tourism and what are the effective counter measures
  • to understand the relationship between terrorism and trafficking and how victimless crimes are not without victims.
  • How to understand the differences between random acts of trafficking and trafficking on a planned macro-level to feed the “needs” of a major event.

Part 5. Tourism economics:

The learning objectives in this module are centered around the economic impact the type of security.  Often government officials and CEOs make the mistake in not understanding how security adds to the bottom line and should be part of an overall marketing plan.

Objectives:

  • to understand the role of economics within tourism security
  • to understand the cost of crime and terrorism to the industry
  • to understand how tourism security fits in with niche marketing and multiplier/subtraction

Tourism and security professionals will explore innovative research and methodologies dealing with protecting a locale’s visitors, economy and reputation.  This workshop  aims at showing tourism officials and law enforcement officers how they can take an active role not only in protecting their industry and locale but how they can transform security into a money making tool.

These workshops are meant to develop tourism safety and security models not only in parts of the world where tourists and locals have become victims of violence and terrorism, but also as a form of inoculation against acts of violence against the tourism industry. They are  meant as a forum which explore ways that tourism can lead to better understanding between peoples and lead the world one step closer on the path to peace. 

Objectives:

  • to understand the role of economics within tourism security
  • to understand the cost of crime and terrorism to the industry
  • to understand how tourism security fits in with niche marketing and multiplier/subtraction

Part 6. Tourism social-psychology:

This section provides an understanding of how and why tourists act the way they do and what security personnel need to do in order to deal with these issues.

Objectives:

  • to understand the use of psychographic modeling for law enforcement
  • to understand the key sociological/criminological theories and how they impact tourism security
  • to understand how to translate theory into policy and practice

Part 7. Anger management: 

This section deals with how anger can impact tourism security and how to manage both personal and group anger.

Objectives:

  • to learn how to use anger management techniques to calm a situation
  • why it is important for tourism security professionals to know how to identify and manage their own anger
  • how to recognize and deal with employee violence and anger

Part 8. Tourism security ecology/Urban cityscapes:  

Major tourism cities may be plagued with homeless people or transients who migrate to tourism cities, producing issue of crime and economic deterioration. This section deals with the social ecological problems of poverty, crime and tourism. The objective is to develop policing policies that are sensitive to the needs of both locals and visitors alike

Objectives:

  • Problem identification
  • Learning how to handle transients and delinquency problems
  • Developing relationships between the police, tourism, government and local action groups

Part 9. Dealing with flash-points: 

This section looks at where tourism security professionals and other tourism professionals, such as hoteliers and restaurateurs may be in conflict and how to learn to work together.

Objectives:

  • To understand the way hoteliers think and what they want from security professionals
  • How to promote tourism security within the tourism industry
  • To understand conflicts between tourism security and law enforcement personnel, how to avoid them and how to get beyond them

Part 10:  Issues of Urban life Event Management and Trafficking:

The goal of this section is to look at key urban issues during major festivals and events.  Issues that will be examined are:

  • The homeless and aggressive panhandling
  • Street people’
  • Drugs and Festivals
  • Tourism Security and Downtown Businesses

Part 11: Communication skills

 Based on Weberian social interaction theory, this part teaches effective communication between security personnel and the tourism industry and also between security personnel and international visitors. The section examines such things as:

  • Tonality
  • Body language
  • How different cultures interpret cultural mores
  • Classical tourism vocabulary and how words differ in their usage and context between the tourism industry and the security professional
 

US$ 7,750.00

Included

  • 1 full day workshop & seminar
  • 1 day consulting and evaluation with tourism leaders to discuss a way forward, projects & training

Cost

  • Venue
  • Provide air fare and hotel cost for Dr. Peter Tarlow or his team
  • US$7,975.00 participation fee